Welcome to the Student Loan Servicing Center

The Student Loan Servicing department is located within the UW-Madison Office of Student Financial Aid. We work alongside the UW-Madison Bursar's Student Loan Office to help students repay their student loans. If you borrowed from any of the following loan programs while attending UW-Madison or UW-Green Bay and have questions or concerns about loan repayment, we can help.   


Types of Loans We Service

  • Federal Perkins, Institutional Programs (e.g. Nielsen and Dohmen), Nursing, Nursing Faculty, Health Profession, Primary Care, Short Term Emergency, and more!


What is the status of your loan?

Access your account online . School code: R7

If your loan is:

  • less than 3 months past due, contact the UW-Madison Bursar's Student Loans Office at        (608) 262-1791.
  • 3 months or more past due, contact the Student Loan Servicing Department within the UW-Madison Office of Student Financial Aid at (608) 263-7100.

Curious if you qualify for a Deferment/Forbearance?
     Apply here to find out. It is quick and simple!


NOTE: We do NOT service the Direct Stafford/Stafford loan programs. Check under Frequently Asked Questions (FAQ) for assistance.

Contact Us
Student Loan Servicing         Telephone: 608-263-7100 
UW-Madison Office of Student Financial Aid         Fax: 608-262-5727
333 East Campus Mall #9701         Email: sls2@finaid.wisc.edu
Madison, WI 53715  

Hours: Monday - Friday 7:45 am - 4:30 pm (Central Time)

* The Student Loan Service Center website is not a secured website. Our Privacy Statement gives further explanation and detail. When sending email, you may identify yourself by using the last 4 digits of your Social Security number along with your first and last name.